Gas & Electricity
What is the Residential Energy Program?
The Energy program provides consumer education about choices and access to competitive supply offers in select deregulated markets. Through the 5LINX® portal, consumers in select deregulated markets can choose an offer through one of our affiliated suppliers.
Our goal is to increase your awareness of deregulation, provide energy saving tips, and alert you to the benefits of choosing competitive offers.
How it works
Before deregulation occurred, both natural gas and electricity were supplied by regional monopolies or local utilities that owned both the power plants and transmission lines for distribution. With deregulation, competitive suppliers are now able to provide a variety of options for terms and rates.
The great thing is—virtually nothing changes for you. There will be no interruption of service, the utility company still services and bills the account. In some markets the supplier may bill for the supply portion separately; in other markets it is included in the bill provided by the utility company. The only change is that the supply of energy to the utility company comes from a competitive supplier.
When you choose a competitive supplier, the switch process begins with your enrollment form. Once you complete the form, the Energy Service Company (ESCO) that made the offer will notify your utility company of your choice. You’ll continue to be serviced directly from the local utility company you’ve been using with no service interruptions.
5LINX representatives are energy-certified and have successfully completed the training course to offer Energy to potential customers.
Enrollment is easy. You just visit your 5LINX Representative’s personal website to review information on the energy industry, how deregulation works, and energy-saving tips. Then you select the competitive offers online (in select markets). The information collected is securely routed to an affiliated energy supplier, which will confirm and process your “switch.”
Competitive Energy Supply Offers
Competitive supply offers vary from market to market and may have fixed or variable terms. With fixed pricing, consumers lock in a rate today and they will pay that rate for the supply portion of their service during the life of the contract. Variable pricing is often offered at a discount to the utility company’s price and fluctuates with market conditions from month to month. Most consumers are already on variable pricing with their utility companies today.